Introduction
Dear users, thank you for choosing [www.timefoodgroup.com.tr] and the [Time Food Group] mobile application.
To provide you with the best service, we process your personal data under the Personal Data Protection Law No. 6698 (“KVKK”). This text has been prepared to clearly explain what data we collect, how we use it, our legal grounds, retention period, and your rights.
- Data Controller
Your personal data is processed by Time Food Group Franchise Sistemleri AŞ as the data controller.
- Processed Personal Data
Depending on the services we provide, the following personal data may be processed:
- Name, surname
- Phone number
- Email address
- Device information (push notification tokens, etc.)
- Location data (subject to user’s explicit consent)
- IP address
- Content of requests and complaints
- Purposes of Personal Data Processing
Your personal data is processed for the following purposes and within the conditions specified in KVKK:
- Ensuring the technical correct functioning of the website and application,
- Fulfilling order and service requests,
- Performing support and user services,
- Sending promotional and campaign notifications (with explicit consent),
- Ensuring site security and improving user experience,
- Fulfilling legal obligations.
- Legal Grounds
Your personal data is processed based on:
- “Conclusion and performance of a contract” within the scope of KVKK Article 5/2 (c),
- “Fulfillment of a legal obligation” within the scope of Article 5/2 (ç),
- “Legitimate interest” within the scope of Article 5/2 (f),
- And, in cases requiring explicit consent, based on your explicit consent.
- Data Transfer
Your personal data may be shared with service providers located domestically or abroad, only when necessary and in compliance with the legislation, for the purposes stated above and in accordance with KVKK provisions.
- Retention Period
Your personal data is retained for the necessary period depending on the processing purpose. This period may be extended for legal obligations, dispute resolution, or system security purposes. At the end of the period, your data will be deleted, destroyed, or anonymized.
- Security
We take all necessary technical and administrative measures to protect your data. However, we would like to remind you that no system on the internet is completely secure. We recommend being careful, especially in communications made via email.
- Third-Party Links
Our website may contain links to third-party sites not managed by Time Food Group. We would like to state that we are not responsible for the privacy policies of these sites.
- Your Rights
Under Article 11 of the KVKK, as a data owner, by applying to us, you have the right to:
- Learn whether your personal data has been processed,
- Request information if it has been processed,
- Learn whether it is used for its intended purpose,
- Learn the third parties to whom it has been transferred domestically or abroad,
- Request correction if it is incomplete or incorrectly processed,
- Request its deletion or destruction,
- Request that third parties to whom it has been transferred be notified of such corrections or deletions/destructions,
- Object to the emergence of a result against you by analysis exclusively through automated systems,
- Demand compensation for damages incurred due to unlawful processing.
To exercise these rights, you can apply:
- In writing to: Kızılırmak Mah. Erol Yaşar Türkalp Cad. No: 23 Çukurambar, Çankaya, Ankara
- Via email to: [iletişim@timefoodgroup.com.tr]
- Via registered electronic mail (KEP) to: [iletişim@timefoodgroup.com.tr]
- Policy Changes
We may update this text in accordance with changes in our services and legal requirements. Updates will be announced on our website and, when necessary, you will be notified separately.
Last Updated: [Update date to be entered here]
Contact
If you have any questions about this policy, you can send an email to [iletişim@timefoodgroup.com.tr] or contact us via the addresses mentioned above.